Privacy policy

Last updated November 2, 2026

HaloStop is software that school transportation companies use to run their routes, staff and vehicles. This policy explains what information the HaloStop website and apps handle, why, and the choices you have.

Each transportation company that uses HaloStop (“your company”) decides what information it enters and who can see it. For that information, HaloStop acts as a service provider to your company. Questions about a specific child’s or employee’s records should go to the company first; we will help them answer.

Information we handle

• Account details: name, email address, phone number, role, and a securely hashed password or tablet PIN.
• Student and family details entered by your company or school district: student name, grade, school, pickup and drop-off stops, guardians and any notes the company adds.
• Ridership: when a student boarded or was dropped off, and absences a parent reports.
• Vehicle location: the GPS position, speed and heading of a vehicle while its HaloStop tablet or a driver’s app is recording. This is used for live maps, arrival times, trip records and driving safety reports. The tablet app can keep recording in the background while a vehicle is in service.
• Employee records your company enters: credentials and expiration dates, time clock punches, training progress, forms, incident reports and photos, and, for payroll, pay rates, tax withholding choices, address and Social Security number. Social Security numbers are encrypted and only the last four digits are ever displayed.
• Messages and uploads: chat messages, form answers, signatures and photos you send through the app.
• Device information: app version, battery level of vehicle tablets, and, if you allow notifications, a push notification token.

How it is used

• To run transportation: plan routes, show where a bus is, estimate arrival times and notify families and staff.
• For safety and compliance: inspections, credential reminders, incident records and driving reports.
• For employment: time clock, training, pay statements and tax forms.
• To keep the service secure and working, and to provide support.

We do not sell personal information, and we do not use it for advertising. Student information is used only to provide transportation services to the company and school that supplied it.

Who it is shared with

• Within your company, according to role. For example, parents see only their own children’s bus; drivers see only their own pay.
• Service providers that host and operate HaloStop for us, under confidentiality obligations: cloud hosting and database providers, map and routing services (which receive map coordinates, not names), and email or text-message delivery providers.
• Video playback: approved YouTube videos are played in YouTube’s own player, which is subject to Google’s privacy policy.
• When required by law, or to protect the safety of students and staff.

Children

HaloStop is not directed to children and children do not create accounts. Student information is provided by transportation companies and schools for the purpose of transporting those students. Parents and guardians can ask the transportation company to review, correct or delete their child’s information.

Retention and deletion

Your company controls how long its records are kept. Some records, such as payroll and tax records and inspection logs, must be kept for periods set by law. Location history is kept as long as your company needs it for its records.

You can delete your account from the app: open Account, then Delete account. Parent accounts are deleted right away. For employees, the request goes to the employer, which removes your login and keeps only the records it is legally required to keep.

Security

Data is encrypted in transit. Each company’s data is kept separate from every other company’s. Passwords and PINs are stored as one-way hashes, and Social Security numbers are encrypted at rest.

Your choices

• Turn off notifications or location access in your device settings at any time. Some features, such as live bus tracking from a vehicle tablet, need location to work.
• Ask to access, correct or delete your information by contacting your company or us.

Contact

HaloStop, New Jersey, USA. Email support@halostop.com.

We will post any changes to this policy on this page and update the date above.